Customer Comments

Check out what our customers are saying about us!

Book with confidence knowing that ...

  • We have been in business since 2003. 22+ years of satisfied customers!
  • Our employees also love working for HotelPlanner, read our employee reviews
  • We pride ourselves on great customer service and customer satisfaction.
"I will absolutely use this service again."

The agent called within an hour of my bid acceptance. Very accommodating.

C.Z. Kailua, HI
"This is a fantastic!"

You all made it so easy to get the word out that our club was looking for hotels. So much easier I can't even believe it!

J.H. Cincinnati, OH
"During my search for a hotel in Cape Cod, my hair started going grey very quickly."

Each time I found a hotel, either the prices were through the roof or the hotel was a complete dump. I accidentally called you when I thought I was calling a hotel in the Cape Cod area. It was the best mistake I could have ever made! You took down all the details and specifications that I needed and THE VERY NEXT DAY I had a list of hotels that met my requirements.

A.C. Cape Cod, MA
"This is the fastest room agreement we have ever made."

I love, love, love your website. I have had nothing but success in using your company to book meeting rooms for our company. This makes my job so much easier.

L.J. Orlando, FL
"We appreciate what you do!"

We stumbled onto your site and used your expertise in March 2008 to find hotel rooms in Sarasota we still can't believe your service was FREE. Our rooms were first class for cheap, and you can be sure we will be using your service for a long time to come. Great job -unbelievable free service. Thanks guys

A.J. Atlanta, GA
"I have and will continue to recommend your service to my friends and others who are in need of your service."

Thank you again for the attentive communications throughout the last three months. It is nice to know that a service like yours takes care of their customers throughout the entire time period of the individual's event.

J.W. Atlanta, GA
"Your follow-up and "shepherding," from my first contact with the web site until and including this one, is very impressive, very much appreciated."

I would and will certainly use the site again, and I would certainly recommend it to others.

S.J. Detroit, MI
"On behalf of our entire group, I would like to thank you."

The service you provide is a very valuable and helpful service. Do you service the entire United States? I book rooms a couple of times a year for different activities that our group participates in, and will use your service again in the future.

M.G. Yorkville, IL
"The accommodations at the Doubletree Hotel in Annapolis were great!!"

They were perfect for our reunion, and everyone had a wonderful time. I would certainly recommend your service to friends and family. Thanks for your help!

M.B. Western Maryland
"Your system is very friendly to the customer and understandable from the very first page."

Thank you again for your program and system.

D.P. Rockford, IL
"I will recommend this website to all of my friends."

It was great to have such a speedy response and genuine offers.

S.S. St. Paul, MN
"It was great!"

The easiest part about the wedding planning so far! It was also a very quick turnaround.

K.K. Atlanta, GA
"I am SO IMPRESSED with your service!"

I'm just getting started planning our conference for next year. What a gift to find a site through which I can screen multiple bids, without contacting multiple hotels individually. Plus I would never have thought to contact many that we are getting bids from! And all the booking can be done through your site? And you'll help with every possible need? What a God-send!

J.M. Dallas, TX
"This is a wonderful service."

I was so overwhelmed with wedding planning that when my friend and I found your service it basically saved me from a meltdown.

L.H. Rock Island, IL
"I will definitely use your company again, and refer everyone I know to it!"

I loved that I did not have to be on the phone all day to get a great deal! THANKS!

C.P. St.George, UT
"My team and I had a great stay at the Marriot Norcross last week."

I was unable to meet up with Ms Vanita and unable to passed her a box of Godiva Chocolates I bought for her. We will not even bother to seek other hotel-planning-organization after we have used your great service. You can even quote me on this. Meanwhile, we have to make 2 trips to the states every year from now onwards and will definitely use your services. Once again, thank you for making our trip a success.

O.S. Atlanta, GA
"Thank you again for your help."

You helped me find a hotel for my wedding and now for the family reunion. You haven't let me down thanks a lot. Have a great day.

D.A. Arlington, VA
"We had a most enjoyable experience at the Radisson."

They went out of their way to make our meeting a success. I gave your website to our travel supervisor so she can use it in the future. It certainly makes planning a meeting much easier. Thanks for your help.

P.K. Chicago, IL
"I love your planner service and will use it again when I have a need for group planning!"
P.R. Washington, DC
"What a wonderful website!"

I plan several trips during the year and this has made my work much easier! I plan on recommending this site to everyone who travels!

S.C. Norfolk, VA
"I just want to tell you what a great process you have."

It made life easier not having to call every hotel in the area. I have been touting your site to everyone I know. What a great business site.

S.L. Mossville, IL
"My experience with finding a hotel that suited our group was daunting at first."

Then I found your website and it was smooth sailing from then on. My thank goes out to your service and I want you to know I appreciate everything that was done to ensure that we were satisfied with our choice.

D.M. ABERDEEN, MS
"hank you!"

I will definitely be recommending your service to others I know. It made the confusing task of booking a hotel block easy as pie! I can't imagine how tedious it would have been to call each of the hotels- and who would want to when they all competed for our business instead? :)

C.T. San Marcos, CA
"All the hotels in my area were booked for the weekend I needed."

I was worried that I wouldnt have any rooms for our out of town wedding guests. With the help of your company, I found a brand new hotel at a great rate! Thank you!!

J.K. Lancaster, PA
"The site has been a tremendous planning tool for me."

The site is easy to navigate and the responses are immediate. What a timesaver! I especially like how easy it is to communicate with a someone by phone when necessary. What a great service!

M.E. St. Louis, MO
"Thank you!"

Quick response and great rates.

P.H. Atlanta, GA
"Thank you very much for all your assistance/followups."

Our meeting went very well. The ease of using your site was just GREAT! It made my job so much easier. Everyone was very pleased with the location and accomodations of the hotel selected. I will recommend you to anyone I know that books meetings within our organization. It's a good site.

S.D. Grand Rapids, MI
"It was quick and easy and non-binding which was great."

Allowed me to reach out to the hotels I was interested in learning more about and ignore the ones that I did not think were a good fit as well as let me know who did not have availability. I'd definitely use this service again.

C.V. Clifton Park, NY
"Thank you for the referral, and I really, realy like your site/service."

You can count on me to pass word along to anyone else that I meet who is booking a meeting.

O.H. Las Vegas, NV
"Your reservation bidding service is fantastic."

It went smoothly and it helped us save money. Everything a non-profit wants from the world!

H.F. Atlanta, GA
"I tell everyone that this is how I found this great hotel, and how easy it was, and for anyone planning to organize a group event, no matter what the size - your site is a must."
S.V. Ottawa, ON
"I really enjoyed utilizing this service because it did all of the work for me."

It provided several great options for our group which gave us an affordable rate with great ammenities. Luccio Pelloso is a wonderful sales manager and did everything he could to accomodate us. Thanks for everything.

K.S. Chicago, IL
"I just want to say thank you again for all of your help."

Your site has been a great tool in planning my family reunion. I love the website booking page you have set up for my group.

E.W. Miami, FL
"Bob responded very promptly and the booking process went very well."

They answered all our questions and offered the rooms we needed at the price they quoted. It was a very efficient way of finding a hotel for our group. You have been excellent to deal with. I have already referred your company to another teacher in our school. Thank you for being so helpful and following up on everything!!

G.W. Cleveland, OH
"Thank you so much for your services."

I find your company to be excellent with every encounter. I found the hotels and the price range I was looking for, it was easy to use and excellent service. I will definitely use you in the future.

J.M. Ontario, CAN
"This was much easier than looking for a hotel on your on, surfing the internet."

Thanks for all you help!!!

M.H. Tampa, FL
"It was easy and the contact people were helpful and friendly - I would recommend the service to others."
J.H. Rochester, NY
"Thank you for making this process easier."

With all the other things needed to be done for our own wedding, it made your service a blessing.

S.P. Austin, TX
"I was delighted with the ease your site providing in simply finding Denver hotels that met my meeting requirements as well as the promptness with which those who wished to bid made their offer."

Within an hour of clicking on the contact information for the Radisson Denver Stapleton Plaza, I was on the phone giving details to Tracy in the sales department. Yes, I will use you again and yes, I will recommend you. Thank you for making my task a breeze.

M.O. Oklahoma City, OK
"I wish I knew about you guys sooner, I've enjoyed being able to come home and go to the computer and see lots of hotels asking me to stay with them."

(almost like that commercial, when the banks fight over getting your business) Will recommend to others and can't wait to use the service again myself.

P.C. Philadelphia, PA